{"id":38584,"date":"2026-06-25T20:06:22","date_gmt":"2026-06-25T17:06:22","guid":{"rendered":"https:\/\/kibrisayna.com\/index.php\/2026\/06\/25\/ombudsman-varolmaliye-bakanligi-kredi-karti-harcama-iadelerini-yasalara-uygun-surede-yapmayarak-hatali-davrandi-brtk\/"},"modified":"2026-06-25T20:06:22","modified_gmt":"2026-06-25T17:06:22","slug":"ombudsman-varolmaliye-bakanligi-kredi-karti-harcama-iadelerini-yasalara-uygun-surede-yapmayarak-hatali-davrandi-brtk","status":"publish","type":"post","link":"https:\/\/kibrisayna.com\/index.php\/2026\/06\/25\/ombudsman-varolmaliye-bakanligi-kredi-karti-harcama-iadelerini-yasalara-uygun-surede-yapmayarak-hatali-davrandi-brtk\/","title":{"rendered":"Ombudsman Varol:Maliye Bakanl\u0131\u011f\u0131, kredi kart\u0131 harcama iadelerini yasalara uygun s\u00fcrede yapmayarak hatal\u0131 davrand\u0131 \u2013 BRTK"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<div class=\"mariselle-image-container center\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" class=\"lazy-image\" alt=\"\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/brtk.net\/wp-content\/uploads\/2026\/06\/22\/1782127673038ombudsman-ilkan-varol.jpg?ver=0aac20c5f3f0ba4ffa720b32461d2208\" srcset=\"https:\/\/brtk.net\/wp-content\/uploads\/2026\/06\/22\/1782127673038ombudsman-ilkan-varol.jpg?ver=0aac20c5f3f0ba4ffa720b32461d2208 1024w, https:\/\/brtk.net\/wp-content\/uploads\/2026\/06\/22\/1782127673038ombudsman-ilkan-varol-300x200.jpg?ver=0aac20c5f3f0ba4ffa720b32461d2208 300w, https:\/\/brtk.net\/wp-content\/uploads\/2026\/06\/22\/1782127673038ombudsman-ilkan-varol-768x513.jpg?ver=0aac20c5f3f0ba4ffa720b32461d2208 768w\"\/>                            <\/div>\n<p> Y\u00fcksek Y\u00f6netim Denet\u00e7isi (Ombudsman) \u0130lkan Varol, Maliye Bakanl\u0131\u011f\u0131\u2019n\u0131n, kredi kart\u0131 ve banka kart\u0131 ile yap\u0131lan harcamalara y\u00f6nelik iadeleri \u00fc\u00e7 ayl\u0131k d\u00f6nemler \u00e7er\u00e7evesinde yapmamas\u0131n\u0131n, hak sahibi ki\u015filerin ma\u011fdur edilmesine sebebiyet verdi\u011fini ve hatal\u0131 davrand\u0131\u011f\u0131n\u0131 belirtti.<\/p>\n<p>Varol, idarenin, hukuka ba\u011fl\u0131l\u0131\u011f\u0131 ilkesi gere\u011fi yasalarda belirtilen h\u00fck\u00fcmlere titizlikle uymas\u0131 gerekti\u011fini vurgulad\u0131.<\/p>\n<p>Varol, idarenin temel g\u00f6revinin; kendisine iletilen ba\u015fvurular\u0131 \u0130yi \u0130dare Yasas\u0131 kapsam\u0131nda de\u011ferlendirmesi ve buna uygun \u015fekilde cevap vermesi oldu\u011funu, buna ilaveten KKTC Anayasas\u0131\u2019n\u0131n 76\u2019\u0131nc\u0131 maddesinde de vatanda\u015flar\u0131n dilek\u00e7e hakk\u0131n\u0131 g\u00fcvence alt\u0131na ald\u0131\u011f\u0131n\u0131 belirterek, konu ile ilgili dilek\u00e7elere de cevap verilmemesinin hatal\u0131 oldu\u011funu belirtti.<\/p>\n<p>Y\u00fcksek Y\u00f6netim Denet\u00e7isi (Ombudsman) \u0130lkan Varol, Erkan Okandan adl\u0131 vatanda\u015f\u0131n, kredi kart\u0131 ve banka kart\u0131 ile yap\u0131lan harcamalar\u0131n iadelerinin \u201c33\/2019 say\u0131l\u0131 Kredi Kart\u0131 ve Banka Kart\u0131 ile Yap\u0131lan Perakende Mal ve Hizmet Al\u0131mlar\u0131na \u0130ade Yap\u0131lmas\u0131 Yasas\u0131\u201d uyar\u0131nca \u00fc\u00e7 ayl\u0131k d\u00f6nemler \u00e7er\u00e7evesinde yap\u0131lmas\u0131 gerekti\u011fini ancak \u201cs\u00f6z konusu iadelerin yap\u0131lmas\u0131nda aksakl\u0131klar ya\u015fand\u0131\u011f\u0131n\u0131 ve kendi de dahil olmak \u00fczere vatanda\u015flar\u0131n ma\u011fduriyet ya\u015fad\u0131\u011f\u0131n\u0131, konu ile ilgili  Kuzey K\u0131br\u0131s T\u00fcrk Cumhuriyeti Maliye Bakanl\u0131\u011f\u0131\u2019na yapm\u0131\u015f oldu\u011fu 26 \u015eubat 2025 ve 7 Nisan 2025 tarihli dilek\u00e7elerine cevap alamad\u0131\u011f\u0131n\u0131\u201d iddia ederek, konunun daire taraf\u0131ndan soru\u015fturulmas\u0131n\u0131 talep etti\u011fini kaydetti.<\/p>\n<p>Varol, yap\u0131lan ba\u015fvuru \u00fczerine konunun \u201c38\/1996 say\u0131l\u0131 Y\u00fcksek Y\u00f6netim Denet\u00e7isi (Ombudsman) Yasas\u0131\u201d kurallar\u0131 \u00e7er\u00e7evesinde incelendi\u011fini ve rapor haz\u0131rland\u0131\u011f\u0131n\u0131 belirtti.  <\/p>\n<p>Varol, ba\u015fvuru ile ilgili g\u00f6r\u00fc\u015f\u00fc al\u0131nmak \u00fczere Maliye Bakanl\u0131\u011f\u0131 ile gerekli yaz\u0131\u015fmalar\u0131n yap\u0131ld\u0131\u011f\u0131n\u0131 ve yap\u0131lan soru\u015fturmada, 2019 y\u0131l\u0131nda y\u00fcr\u00fcrl\u00fc\u011fe giren Kredi Kart\u0131 ve Banka Kart\u0131 ile Yap\u0131lan Perakende Mal ve Hizmet Al\u0131mlar\u0131na \u0130ade Yap\u0131lmas\u0131 Yasas\u0131\u2019nda iadelerin ayl\u0131k yap\u0131laca\u011f\u0131 \u015feklinde d\u00fczenleme oldu\u011fu, 2019 y\u0131l\u0131ndan 2023 y\u0131l\u0131na kadar ge\u00e7en s\u00fcrede ayl\u0131k olarak yap\u0131lmas\u0131 gereken iadelerin hi\u00e7 yap\u0131lmad\u0131\u011f\u0131n\u0131n tespit edildi\u011fini kaydetti.<\/p>\n<p>Konunun \u00e7e\u015fitli bas\u0131n yay\u0131n organlar\u0131nda dile getirilmesinin ard\u0131ndan 2023 y\u0131l\u0131nda 33\/2019 say\u0131l\u0131 Kredi Kart\u0131 ve Banka Kart\u0131 ile Yap\u0131lan Perakende Mal ve Hizmet Al\u0131mlar\u0131na \u0130ade Yap\u0131lmas\u0131 Yasas\u0131\u2019nda de\u011fi\u015fiklikler yap\u0131ld\u0131\u011f\u0131n\u0131 ve s\u00f6z konusu iadelerin, \u00fc\u00e7 ayl\u0131k d\u00f6nemler \u00e7er\u00e7evesinde yap\u0131lmas\u0131n\u0131n d\u00fczenlendi\u011fini belirten Varol, ancak Maliye Bakanl\u0131\u011f\u0131\u2019n\u0131n s\u00f6z konusu iadeleri yine yapmad\u0131\u011f\u0131n\u0131 belirtti.<\/p>\n<p>Konunun, 2024 y\u0131l\u0131nda K\u0131br\u0131s T\u00fcrk Amme Memurlar\u0131 Sendikas\u0131 taraf\u0131ndan mahkemeye ta\u015f\u0131nd\u0131\u011f\u0131n\u0131, iadelerin yap\u0131lmaya ba\u015flanmas\u0131 akabinde ise davan\u0131n geri \u00e7ekildi\u011fini belirten Varol, \u201cKKTC Maliye Bakanl\u0131\u011f\u0131 Genel Koordinat\u00f6r\u00fc, iadelerin \u00fc\u00e7 ayl\u0131k d\u00f6nemler \u00e7er\u00e7evesinde d\u00fczenli yap\u0131l\u0131p yap\u0131lmad\u0131\u011f\u0131na ili\u015fkin sorumuza net bir yan\u0131t verememi\u015ftir. Ancak Say\u0131n Okandan\u2019\u0131n Maliye Bakanl\u0131\u011f\u0131\u2019na yapm\u0131\u015f oldu\u011fu 26 \u015eubat 2025 tarihli ba\u015fvurusundan da anla\u015f\u0131laca\u011f\u0131 \u00fczere, s\u00f6z konusu iadelerin Yasan\u0131n \u00f6ng\u00f6rd\u00fc\u011f\u00fc \u015fekilde \u00fc\u00e7 ayl\u0131k d\u00f6nemler \u00e7er\u00e7evesinde yap\u0131lmad\u0131\u011f\u0131 a\u00e7\u0131kt\u0131r\u201d ifadelerini kulland\u0131 ve Maliye Bakanl\u0131\u011f\u0131\u2019n\u0131n yasada belirtilen s\u00fcrede iadeleri \u00f6demeyerek, 27\/2013 say\u0131l\u0131 \u0130yi \u0130dare Yasas\u0131\u2019n\u0131n 5\u2019inci maddesi olan hukuka uygun davranma y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc yerine getirmedi\u011fini dile getirdi.<\/p>\n<p>\u0130lkan Varol, Erkan Okandan\u2019\u0131n di\u011fer iddias\u0131n\u0131n ise \u201cKKTC Maliye Bakanl\u0131\u011f\u0131\u2019na yapm\u0131\u015f oldu\u011fu 26 \u015eubat 2025 ve 7 Nisan 2025 tarihli dilek\u00e7elerine cevap verilmedi\u011fi\u201d y\u00f6n\u00fcnde oldu\u011funu belirterek, bu konuda da Maliye Bakan\u0131 Genel Koordinat\u00f6r\u00fc ile gerekli yaz\u0131\u015fmalar\u0131n yap\u0131ld\u0131\u011f\u0131n\u0131 ve al\u0131nan cevaplar \u00e7er\u00e7evesinde Maliye Bakanl\u0131\u011f\u0131\u2019n\u0131n \u015fekil \u015fartlar\u0131n\u0131 yerine getirmeyerek hatal\u0131 davrand\u0131\u011f\u0131n\u0131 ve ilgili amir h\u00fck\u00fcmleri ihlal etti\u011finin g\u00f6r\u00fcld\u00fc\u011f\u00fcn\u00fc kaydetti.<\/p>\n<p>\u0130darenin temel g\u00f6revinin, kendisine iletilen ba\u015fvurular\u0131 ba\u015fvuru sahibinin belirtti\u011fi mevzuata g\u00f6re de\u011fil, talebin ger\u00e7ek i\u00e7eri\u011fine ve amac\u0131na g\u00f6re de\u011ferlendirmek oldu\u011funu ifade eden Varol, \u015funlar\u0131 kaydetti:<\/p>\n<p>\u201cBa\u015fvuruda talep edilen bilgi niteli\u011fi itibar\u0131yla \u0130yi \u0130dare Yasas\u0131 Kapsam\u0131nda de\u011ferlendirmeyi gerektiriyorsa, idarenin bu ba\u015fvuruyu bu \u00e7er\u00e7evede ele almas\u0131 gerekmekteydi. Dolay\u0131s\u0131 ile Say\u0131n Okandan\u2019\u0131n \u00f6zellikle 7 Nisan 2025 tarihli dilek\u00e7esinin i\u00e7eri\u011fi ve amac\u0131 dikkate al\u0131nd\u0131\u011f\u0131nda, ba\u015fvuru \u0130yi \u0130dare Yasas\u0131 kapsam\u0131nda de\u011ferlendirilmeli ve buna uygun \u015fekilde cevap verilmeliydi. \u0130laveten KKTC Anayasas\u0131\u2019n\u0131n 76\u2019\u0131nc\u0131 maddesinde vatanda\u015flar\u0131n dilek\u00e7e hakk\u0131 g\u00fcvence alt\u0131na al\u0131nm\u0131\u015ft\u0131r.<\/p>\n<p>Netice olarak Maliye Bakanl\u0131\u011f\u0131\u2019n\u0131n Say\u0131n Okandan\u2019\u0131n her iki dilek\u00e7esine cevap vermeyerek ilgili mevzuata ayk\u0131r\u0131 davranm\u0131\u015ft\u0131r.      <\/p>\n<p>\u0130lgili mevzuat, kredi kart\u0131 ve banka kart\u0131 ile yap\u0131lan harcamalara iadelerin \u00fc\u00e7 ayl\u0131k d\u00f6nemler \u00e7er\u00e7evesinde yap\u0131lmamas\u0131 kredi kart\u0131 ve banka kart\u0131 ile harcama yapan ve bu Yasaya g\u00f6re hak sahibi olan ki\u015filerin ma\u011fdur edilmesine sebebiyet vermi\u015ftir. \u0130darenin hukuka ba\u011fl\u0131l\u0131\u011f\u0131 ilkesi gere\u011fi Yasalarda belirtilen h\u00fck\u00fcmlere titizlikle uymas\u0131 gerekmektedir. <\/p>\n<p>\u0130darenin temel g\u00f6revi, kendisine iletilen ba\u015fvurular\u0131 ba\u015fvuru sahibinin belirtti\u011fi mevzuata g\u00f6re de\u011fil, talebin ger\u00e7ek i\u00e7eri\u011fine ve amac\u0131na g\u00f6re de\u011ferlendirmektir. Ba\u015fvuruda talep edilen bilgi niteli\u011fi itibar\u0131yla \u0130yi \u0130dare Yasas\u0131 Kapsam\u0131nda de\u011ferlendirmeyi gerektiriyorsa, idarenin bu ba\u015fvuruyu bu \u00e7er\u00e7evede ele almas\u0131 gerekmektedir. <\/p>\n<p>Dolay\u0131s\u0131 ile Say\u0131n Okandan\u2019\u0131n \u00f6zellikle 7 Nisan 2025 tarihli dilek\u00e7esinin i\u00e7eri\u011fi ve amac\u0131 dikkate al\u0131nd\u0131\u011f\u0131nda, ba\u015fvuru \u0130yi \u0130dare Yasas\u0131 kapsam\u0131nda de\u011ferlendirilmeli ve buna uygun \u015fekilde cevap verilmeliydi.<\/p>\n<p>\u0130laveten KKTC Anayasas\u0131\u2019n\u0131n 76\u2019nc\u0131 maddesinde vatanda\u015flar\u0131n dilek\u00e7e hakk\u0131 g\u00fcvence alt\u0131na al\u0131nm\u0131\u015ft\u0131r. Bu ba\u011flamda, KKTC Maliye Bakanl\u0131\u011f\u0131\u2019n\u0131n Say\u0131n Okandan\u2019\u0131n dilek\u00e7elerine cevap vermeyerek hatal\u0131 davranm\u0131\u015ft\u0131r.\u201d<\/p>\n<\/p><\/div>\n<p><script async\n                    defer\n                    crossorigin=\"anonymous\"\n                    src=\"https:\/\/connect.facebook.net\/tr_TR\/sdk.js#xfbml=1&#038;version=v3.3\"\n            ><\/script><br \/>\n<br \/><br \/>\n<br \/><a href=\"https:\/\/brtk.net\/ombudsman-varolmaliye-bakanligi-kredi-karti-harcama-iadelerini-yasalara-uygun-surede-yapmayarak-hatali-davrandi\/\">Kaynak BRT <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Y\u00fcksek Y\u00f6netim Denet\u00e7isi (Ombudsman) \u0130lkan Varol, Maliye Bakanl\u0131\u011f\u0131\u2019n\u0131n, kredi kart\u0131 ve banka kart\u0131 ile yap\u0131lan harcamalara y\u00f6nelik iadeleri \u00fc\u00e7 ayl\u0131k d\u00f6nemler \u00e7er\u00e7evesinde yapmamas\u0131n\u0131n, hak sahibi ki\u015filerin ma\u011fdur edilmesine sebebiyet verdi\u011fini ve hatal\u0131 davrand\u0131\u011f\u0131n\u0131 belirtti. Varol, idarenin, hukuka ba\u011fl\u0131l\u0131\u011f\u0131 ilkesi gere\u011fi yasalarda belirtilen h\u00fck\u00fcmlere titizlikle uymas\u0131 gerekti\u011fini vurgulad\u0131. Varol, idarenin temel g\u00f6revinin; kendisine iletilen ba\u015fvurular\u0131 \u0130yi [&hellip;]<\/p>\n","protected":false},"author":908,"featured_media":38321,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[253],"tags":[],"class_list":["post-38584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gundem"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/kibrisayna.com\/wp-content\/uploads\/2026\/06\/1782127673038ombudsman-ilkan-varol.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/posts\/38584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/users\/908"}],"replies":[{"embeddable":true,"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/comments?post=38584"}],"version-history":[{"count":0,"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/posts\/38584\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/media\/38321"}],"wp:attachment":[{"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/media?parent=38584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/categories?post=38584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kibrisayna.com\/index.php\/wp-json\/wp\/v2\/tags?post=38584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}